Auto PlusSM Privacy Policy

Last Updated October 2015

Thank you for visiting the IEH AUTO PARTS LLC (“Auto Plus”) website!

We at Auto Plus are committed to protecting the information that you share with us, and explaining how we collect, process and share that information online.

What information does this Privacy Policy cover?

This Privacy Policy applies to personal information collected on websites, mobile applications or controlled widgets embedded in communication platforms with a link to this Privacy Policy (“Sites”). It does not apply to any other information collected by Auto Plus through any other means. This Policy also doesn’t apply to any Sites maintained or operated by other companies or linked to our Sites. By “Personal Information,” we mean information that identifies you personally. It covers how we collect, use and share that Personal Information as of the date that this Privacy Policy is posted.

What types of Personal Information do we collect about our online visitors?

We receive and store certain types of information from you whenever you interact with our Sites to deliver the products you request from us, and help improve your overall experience. For example, like many other websites, we store “cookies” and other web-based files on user devices to get certain types of information when your web browser accesses our Site.

Information You Provide. We generally collect only Personal Information you voluntarily provide to us. We don’t require you to give us Personal Information to access certain public areas of our Site. This is true unless you live in a country that defines Personal Information to include network identifiers like your Internet Protocol addresses. For some secure areas of our Site, however, we require you to provide Personal Information when you use specific features. For example, we collect Personal Information from you when you:
1. Apply or obtain information about a job or other business opportunity with us;
2. Ask to register for an account with us;
3. Sign up for newsletters;
4. Participate in promotions or surveys;
5. Submit comments, reviews or other user-generated content;
6. Connect or interact with us through social networks (e.g., Facebook, Google+, Twitter); and
7. Request customer or technical support.

This Personal Information, for example, may include your:
1. Name;
2. Postal or billing address;
3. Email address;
4. Telephone or mobile number;
5. Location via IP address;
6. Device being used (for our mobile site); and
7. Previous shopping history with Auto Plus.

If you can’t or choose not to provide us with the Personal Information we reasonably require, we may be unable to provide you with the information or services you have requested.

Information Collected Through Technology. We also obtain information in other ways through technology. Some of this information may be linked to you personally. This information helps our Sites function correctly and supports the work we do to understand the needs of our customers.

Do we advertise online?

We advertise in a number of ways, including online through managed social media presences, and on other unaffiliated sites and mobile applications. To understand how our advertising campaigns are performing, we may collect certain information via our Sites through our advertising service providers. We or our vendors use several common online tracking tools to collect this information, such as browser cookies, web beacons and other, similar technologies. The information we collect includes IP addresses, the number of page visits, pages viewed via our Sites, search engine referrals, browsing activities over time and across other websites following your visit to one of our Sites or applications, and responses to advertisements and promotions on the websites and applications where we advertise.

We also use certain information to:

• Present tailored ads, including banner ads and splash ads that appear as you log in or off of your online accounts via our Sites;
• Identify new visitors to our Sites;
• Recognize returning visitors;
• Advertise on other websites and mobile applications not affiliated with us;
• Analyze the effectiveness of our advertisements;
• Better understand our audience, customers or other Site visitors; and
• Determine whether you might be interested in new products or services.

Controlling Our Tracking Tools. Your browser may give you the ability to control cookies. How you do so, however, depends on your browser and the type of cookie. Certain browsers can be set to reject all browser cookies. If you configure your computer to block all cookies, you may disrupt certain web page features, and limit the functionality we can provide when you visit or use our Sites. If you block or delete cookies, not all of the tracking that we have described in this policy will stop. Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. These browser features are still not uniform, so we are not currently set up to respond to those signals.

Controlling Online Interest-Based Ads. We sometimes work with online advertising vendors to provide you with relevant and useful ads. This may include ads served on or through our Sites. This may also include ads served on other companies’ websites. These ads may be based on information collected by us or third parties. For example, your postal code may be used to target an ad for people in your area. These ads may also be based on your activities on our Sites or on third-party websites.

For more information about our ad service provider and its cookies, including information about how to opt out of these technologies, you may visit www.aboutads.info/choices. In addition, users may prevent Google’s collection of data generated by your use of the Sites (including your IP address) by downloading and installing a Browser Plugin available at tools.google.com/dlpage/gaoptout?hl=en.

How do we use and share your Personal Information?

We do not share your Personal Information with unaffiliated third parties for their own direct marketing purposes. Whatever the purpose may be – whether we share with service providers or other external entities – we only process and share your Personal Information to the extent reasonably necessary to fulfill your requests and our legitimate business objectives. When we disclose Personal Information to external entities to perform support services for us, they may access your Personal Information only for the purposes of performing those support services. We may also use what we know about you to offer you other products and services. We may combine your online information with information collected from offline or online sources, or information we already have. We may also use and disclose certain Personal Information to our corporate affiliates and others for any purpose allowed by law.

Auto Plus Business Activities. We process and may disclose your Personal Information to others to:

  • Respond to your questions, complaints, or reviews of our product or services;
  • Administer contests, promotions or surveys;
  • Send you communications about online transactions, product information, ads and promotions, electronic newsletters, or other notices or offers tailored to you;
  • Enable our advertisers to provide you with more personalized content, and track the effectiveness of certain advertising campaigns;
  • Comply with applicable law, obey judicial orders, cooperate with law enforcement authorities or prevent any suspected illegal activities;
  • Help us run our business; or
  • For any other everyday business purposes, such as product development and Site administration.

Authorized Service Providers. We use other companies and individuals to perform certain functions on our behalf. Those functions include shipping vendors, call-center support, analyzing or hosting data on cloud-based servers, and other companies that help us improve our products and services. We may disclose your Personal Information to these companies and other individuals performing services on our behalf in the United States or elsewhere consistent with our own legitimate business objectives.

Sale of the Businesses. If we sell all or part of our business, Personal Information may be transferred to the purchaser in connection with that transaction. We will use reasonable efforts to include contractual provisions that require the purchaser to treat your Personal Information consistent with the terms of this Privacy Policy.

Other Disclosures. We may otherwise disclose Personal Information as permitted or required by law, when we believe in good faith it is necessary for safety purposes, required for legal reporting, or to protect our legal rights or enforce our Terms of Use or any applicable rules, or to protect the rights of others. We may also disclose Personal Information to our auditors, legal advisors, or to respond to a subpoena. We may also aggregate information that we gather about you (e.g., online sales, traffic patterns) and provide these statistics to others in aggregate form.

What choices do you have about the collection, use and sharing of your Personal Information?

If you signed up to receive newsletters or other marketing communications from us, you can opt-out any time by clicking the unsubscribe link at the bottom of the message. Even after you opt-out or update your marketing preferences, please allow us sufficient time to process your marketing preferences. It may take up to 10 days to process your email-related requests, and up to 30 days for all other marketing-related requests. And even after you opt-out of receiving marketing communications from us, we may still contact you for transactional or informational purposes. These include, for example, customer service issues, returns or product-related inquiries, surveys or recalls, or any questions regarding a specific order.

What kinds of security measures do we take to safeguard your Personal Information?

The security and confidentiality of your Personal Information matters to us. That’s why we have technical, administrative and physical controls in place to protect your Personal Information from unauthorized access, use and disclosure. We also review our security procedures periodically to consider appropriate new technology and updated methods. Even so, despite our reasonable efforts, no security measure is ever perfect or impenetrable.

How can you access, update or block your Personal Information?

You can access, update or ask us to remove the Personal Information you provided to us by contacting our customer support team at privacy@autoplusap.com. Even after you’ve asked us to remove your Personal Information, however, we may still retain certain Personal Information to the extent necessary to fulfill our legitimate business needs, comply with applicable law, resolve disputes and enforce our agreements.

Minors and Children Under 13. Our Sites are not intended for minors. We do not knowingly collect any Personal Information from children under the age of 13 or knowingly track the use of our Sites by minors.

How can you file a complaint, ask questions or send us comments about this Privacy Policy?

If you have any questions, have a complaint, or wish to send us comments about this Privacy Policy, email us at privacy@autoplusap.com or call or write to us. We will investigate your complaint, and use reasonable efforts to respond to you as soon as possible.

Our postal address is:

Auto Plus Company
Attn.: Privacy Office
1155 Roberts Boulevard, Suite 175
Kennesaw, GA 30144
(770) 701-5000

For California Residents. California Civil Code (section 1798.83) gives Auto Plus customers who are California residents the right to request certain information about our disclosure of Personal Information to third parties for their own direct marketing purposes. If you wish to make this request, please email, call or write to us at the address provided above.

How will you know if we amend this Privacy Policy?

We may amend this Privacy Policy at any time. If we make any material change in how we collect, use, disclose or otherwise process Personal Information, we will prominently post an updated Privacy Policy on our Sites. Any material changes to this Privacy Policy will be effective 10 days after our posting of the updated Privacy Policy. Where required to do so by law, we may seek your prior consent to any material changes we make to this Privacy Policy. If you disagree with our Privacy Policy changes, you may de-activate your account.